Basketless Elderly Struggle Spl at Rly Stn | Chandigarh News

CHANDIGARH: At Chandigarh Railway Station, which has the ambition to be a world-class railway station, the battery-operated passenger trolley service, which was commissioned in 2015 to meet the elderly and physically challenged, is off track as of now.
Elderly, physically disabled and sick passengers arriving at Chandigarh railway station find it difficult to reach other platforms from platform number 1 in the absence of the battery-powered cart service. The service has been available to passengers for two to three years. In March 2019, the task of making the railway station world-class was given to Indian Railway Station Development Corporation (IRSDC). This trolley lasted a few days after the IRSDC ordered the station.
The Covid pandemic hit in March 2020, after which train operations were halted and the IRSDC shut down the facility on its own. During this time, the Board of Railways withdrew the construction work of the world-class railway station to the IRSDC. In April 2022, the work was handed over to the Railway Land Development Authority.
On Friday, the National Passenger Amenities Committee questioned officials of Northern Railway, Ambala Division, about the shutdown of the facility. Officials attributed it to the change in IRCTC and IRSDC.
Thanks to this installation, the elderly, disabled or sick people were driven in their coaches from platform number one. It was convenient for them as their stuff was also carried in the cart. Its stop leaves a number of passengers struggling to get to their trains.
An elderly passenger, Indersen Gupta, who was present at the station said, “I have a knee problem and I cannot walk long distances. Previously, we used to have a battery-operated passenger cart that took us to platform number 3, but today we had a hard time reaching the platform.
Rail authorities said the contractor operating the battery-powered trolley fled after the IRSDC refused to attribute publicity to the e-trolley.

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