Zirakpur, November 10
A teary-eyed mother clung to the bottle of glucose as a desperate father steered a motorized cart to transport their sick son nearly 10 miles from Dera Bassi to Government Medical College and Hospital, Sector 32, for treatment after failing to find an ambulance this afternoon.
This at a time when the government is making a strong claim to put the health of citizens at the top of its list of priorities and promising rapid assistance on a dedicated helpline. Ehtesham, 20, son of Dera Bassi-based second-hand clothing dealer Abdul Ahad, had been undergoing treatment at a private clinic for three days but his condition worsened and had to be taken to a civilian hospital at 10 a.m. hours of the morning.
I did not receive any help
}My son’s platelet count was 22,000. I called the hotline for an ambulance, but they said they weren’t available. I chose not to take the risk. —Abdul Ahad, cloth merchant
Will probe matter
Doctors try to help patients as much as possible. We will investigate the issue and take the necessary steps to prevent it from happening again. —Dr. Adarshpal Kaur, Civil Surgeon Mohali
Finding little improvement in his condition, doctors referred him to GMCH-32. However, when they asked for an ambulance, they were advised to call the ‘108’ helpline, the father claimed.
Upon contacting the helpline, the responder expressed her inability to provide one, saying there was none available to them. When asked if this could be arranged at the earliest, Abdul was advised to “make his own arrangements”.
Wasting no time, Abdul grabbed his cart and asked his wife Noorez Khatun to hold the bottle of glucose, as the couple rushed around 2 p.m. with their son, who lay cramped in a waist-high cart. of a box of matches. “My son’s platelet count was around 22,000. I called the helpline for an ambulance but they said they weren’t available. I chose not to take the risk of waiting for the Ministry of Health to provide me with an ambulance,” Abdul told GMCH-32, holding a doctor’s note that read “fever, body aches, abdominal pain and a low number of platelets. Please refer to GMCH-32″.
Mohali Civil Surgeon Dr Adarshpal Kaur said: “Doctors try to help patients as much as possible. We will investigate the incident and take preventive measures to ensure that such incidents do not happen again.
Until 8 p.m., Abdul had not received the reports of the tests carried out at GMCH-32.